Last updated: 29 September 2026

This Privacy Policy explains how Straits Tribe & Raffles Education Institute (“we,” “us,” or “our”) collects and uses information when you visit straitstribe.com (the “Site”). By using the Site, you agree to the practices described below.

1. Information We Collect

Information you give us
When you submit an enquiry form about our training courses or services, we collect the details you provide, such as your name, email address, phone number, organisation, job title, and your message.

Information collected automatically
When you browse the Site, we may automatically collect technical and usage data, such as your IP address, browser and device type, operating system, pages visited, time spent on pages, and the website you came from.

2. How We Use Your Information

We use your information to:

• Respond to your enquiries about our courses and services
• Share course details, proposals, and relevant updates with you
• Understand how visitors use the Site and improve its content and performance
• Keep the Site secure and prevent misuse
• Comply with legal obligations

3. Communications

We may contact you by telephone, SMS, email, or WhatsApp to respond to your enquiry or administer a requested service. We will send promotional communications only in accordance with your preferences and applicable law.

4. Cookies

Our website uses essential cookies and may use analytics or similar technologies to operate securely, remember preferences, and understand website usage. Where required, non-essential cookies will be used only with your consent.

You can manage cookies through our cookie settings, where available, or through your browser. Disabling certain cookies may affect website functionality.

5. Sharing Your Information

We do not sell your personal information. We may share it only with:

• Trusted service providers who help us run the Site and handle enquiries (for example, hosting, email, messaging, and analytics), who are required to protect it
• Authorities, where required by law
• A successor organisation, if our business is merged, acquired, or restructured

6. Data Retention

We keep your information only as long as needed to handle your enquiry, provide our services, or meet legal requirements. After that, we delete or anonymise it.

7. Data Security

We take reasonable steps to protect your information from unauthorised access, loss, or misuse. However, no method of internet transmission or storage is completely secure, so we cannot guarantee absolute security.

8. Your Rights

Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you, to withdraw your consent, or to opt out of marketing messages. To make a request, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. Their privacy practices are governed by their own policies, and we are not responsible for how those third parties independently process personal data.

10. Children’s Privacy

The Site is intended for professionals and organisations, not for children under 18. We do not knowingly collect information from children.

11. Changes to This Policy

We may update this policy from time to time. The latest version will always be posted on this page with a revised date.

12. Contact Us

If you have questions about this policy or want to make a request, contact us at:

Straits Tribe
Email: nesan@straitstribe.com